How do I reach you?

Talk to the people
who sign the record.

There is no ticket queue and no call center. A message here reaches one of the two founders who operate VeraSource — the same people named on every verification decision. Buyer, manufacturer, or just checking we're real: you'll hear back from a person.

Replies within 1 business day · PKTA founder answers — never a bot

Who picks up?

Reach a founder directly.

Big platforms route you to a department. We route you to a named person — message whoever fits, or reach either. WhatsApp is fastest for international trade; every line below is a real, direct one.

Where in the world?

Based in Sialkot — reachable anywhere.

Where we are

Sialkot, Punjab — Pakistan's export cluster for surgical instruments and sports goods. No storefront yet; we'll publish the registered address the day incorporation completes.

When we're around

Monday–Saturday, 9:00–19:00 · that's morning in the Americas, afternoon across Europe for international buyers. Pakistan Standard Time (UTC+5)

Prefer email?

Reach the general inbox and it lands with both founders.support@verasources.com

Maybe we've already answered it

Common questions.

How fast will you reply?

Within one business day, and usually much sooner during Pakistan business hours (Mon–Sat, 9:00–19:00 PKT). Because a message reaches a founder directly rather than a shared support queue, there is no ticket backlog to wait behind. If it's urgent, message a founder on WhatsApp for the quickest response.

Can I visit a factory in person?

Yes. We can arrange an introduction and, where a manufacturer agrees, a visit to their premises in Sialkot — the factory audit is one of the five verification layers, so a verified manufacturer's site has already been documented on the record. Tell us the product and rough timing and we'll coordinate directly with the manufacturer.

Is contacting you free for buyers?

Completely. Browsing the directory, reading verification records, and reaching a founder or a manufacturer costs a buyer nothing — there is no lead fee and no paywall on contact. VeraSource's job is to connect verified manufacturers with international buyers, not to charge for the introduction.